If Cosmo doesn’t pay for itself, you don’t pay.
If Cosmo hasn't recovered at least one booked appointment or closed sale tied to a real opportunity within your first 30 days, that month is free.
This guarantee applies to any new subscriber's first billing cycle on any plan.
“Recovered” means the same standard Cosmo reports on everywhere else: a booked appointment or closed sale attributable to a specific opportunity Cosmo detected — a missed call, a stalled lead, an unclosed quote, or a dormant customer. It does not mean a reply, an open, or a contact marked “engaged.” If it didn't book or close, it doesn't count toward the guarantee, the same way it doesn't count toward your recovery report.
To qualify, onboarding must be completed within your first 30 days — specifically, you've approved the outreach messaging Cosmo works on your behalf. The guarantee protects you if the product doesn't produce a result once it's live. It isn't triggered by a subscription that was never turned on.
If your first 30 days (from the day onboarding is completed) produce zero qualifying recoveries, your first month's charge is refunded, or your next charge is waived if the first hasn't processed yet. You won't need to build a case for it — tell us, and we honor it.
Limited to one guarantee redemption per business.